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Terms & Conditions

The terms and conditions under which you may use Sweetassugar (the "") as a registered user or as a guest are outlined in these sections ("Customer Terms"). We reserve the right to modify any part of the Service, including these Customer Terms and the documents they refer to, at any time. We shall do so by posting information about the modifications on the Site and informing you of them. The Customer Terms are subject to change, so you should check them often. You acknowledge that these Customer Terms apply to you when you use the Site. Kindly refrain from using the Services or any portion of them if you do not accept these Customer Terms.

1. About us

The SWEET AS SUGAR LIMITED ("we") is the company that runs the services. Our registered shop address is 240 City Road, Cardiff, CF24 3JJ, and we are officially registered in Wales. 08692218 is the company registration.


2.Using our Service

1-Temporary access to the Services is allowed, and we maintain the right, at any time, to discontinue or modify the services we offer through the Site. If any of the Services are unavailable at any time or for any length of time due to any reason, we will not be held responsible.
We have the right to occasionally only allow users who have registered with us access to some or all of the Services. We process any personal data and other information you give us in compliance with our privacy policy. By submitting any of this personal data or other material, you accept our privacy policy's conditions.

If, as part of our security measures, you select or get a user ID, password, or any other piece of information, you are required to maintain it as confidential and not share it with any outside parties. If we believe you have broken any of the terms of these customer terms, we reserve the right to disable any password or user identification number you have chosen or that we have assigned to you.

3.Directions and further details for clients placing picture cake orders

Choose a photograph, bearing in thoughts the cake you're asking us to place it on and the writing you propose. It makes feel in maximum rectangular desserts to apply a panorama photograph with the message written below.

Check the photograph for clarity, focus, red-eye etc. We can't method or decorate pictures. The photograph facts document ought to be as massive as feasible and mainly so for the bigger desserts, to lessen pixilation.

If you need a couple of photograph or need to feature text, you could accomplish that so long as you put together it in your personal software program which include Photoshop or Publisher and ship us the composite photograph as a JPEG document.

We aren't capable of method different codecs which include Pdf or Word documents. Where there's no choice to add the photograph while ordering online, please ship the photograph to the department email deal with as proven at the yellow reproduction of the order, with the order range with inside the problem of the email.

Call the department in case you stumble upon difficulties. The cake decorator, at their discretion may also crop away “uninteresting” regions of the photograph, except you specify otherwise. Placement of the photograph and the hand written message can be on the discretion of the cake decorator.

Although we use the state-of-the-art printing technology, we can't assure print colocations will suit every other items. You take whole duty for using the image(s) your offer us and indemnify us in opposition to any claims for infringement of copyright and for acquiring permission from men and women for using their images.

Images on sugar paper begin to become worse with time because the sugar paper dissolves into the cream below. Therefore, photograph desserts ought to be accrued directly and used at the identical day anywhere feasible.

4. Disclaimer of Warranties and difficulty of legal responsibility

(a) To the fullest volume authorised through relevant laws, we disclaim obligation for any damage as a result of your use of any a part of the Service.
(b) The Site are provided "as is" and "as available" and we expressly disclaim to the fullest volume authorised through regulation all express, implied and statutory warranties.

(c) Neither we, nor our licensors are susceptible to you or any consumer for any use. Such difficulty:
(a) Includes direct damages, whether or not such declare is primarily based totally on warranty, contract, tort or otherwise (even though we were recommended of the opportunity of such damages);

(b) Includes indirect, incidental, consequential, special, exemplary and punitive damages, whether or not such declare is primarily based totally on warranty, contract, tort or otherwise (even though we were recommended of the opportunity of such damages);

(c) Applies whether or not damages stand up from use or misuse of and reliance in this App, from lack of ability to apply the App, or from the interruption, suspension or termination of the App (inclusive of any damages incurred through 0.33 parties).

(d) Nothing in those Customer Terms shall restrict or exclude our legal responsibility for fraudulent misrepresentation, for dying or private damage as a result of our negligence or the negligence of our retailers or personnel or for every other legal responsibility that can't be restricted or excluded through regulation.

5.Payment methods

Purchases for items and/or offerings you're making with Sellers may also simplest be paid for the use of a debit or credit score card thru our price facility (or some other price approach which we may also make to be had from time to time).
In accepting or in any other case processing your bills associated with the acquisition of objects from sellers, we act with inside the ability as industrial agent of the Seller.

The Seller recognises and consents that the legitimate price with the aid of using you to us for the acquisition of object(s) among you and the Seller will fulfill your responsibility to pay the Seller for the applicable object(s) and consequently, any debt duties owed with the aid of using you to the Seller for the acquisition of such objects will be extinguished at that time. The Seller in addition consents that it'll now no longer are trying to find recourse (felony or in any other case) in opposition to you for price of objects when you have validly paid us.

All costs will be proven withinside the relevant foreign money and payable in that foreign money. You be given that a few banks may also price you an extra charge for sure transactions (for example, worldwide transactions).
You be given that object costs with inside the currencies displayed do now no longer range in step with your location; shipping prices will range relying at the vacation spot to select to have the object delivered.

6.Refusal of transaction

We may deny to prepare a exchange for any reason or deny benefit to anybody at any time at our sole caution. We'll not be at risk to you or any third party by reason of so denying or by reason of loosening up or suspending any exchange after preparing has started.



7.Returns / Cancellations

Cakes made to order must be collected as organised. Arrangement for customised arrange cakes begin as early as 24 hours some time recently collection. 

Subsequently, in the event that you attempt to cancel your order inside 24 hours of the collection time, it is exceedingly impossible that the shop will be able to cancel your arrange. 


No refunds will be given for: 

cancellations inside 24 hours of collection time. 

uncollected cakes- for whatever reason. 

For Cleanliness and hygiene reasons, uncollected cakes will be destroyed after 24 hours of collection time.


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